A little more about us...
More about our Smoked Ingredients
More about our Smoked Ingredients
What makes The Artisan Smokehouse special
What makes The Artisan Smokehouse special
We're Tim & Gill, and we run a small family smokehouse in East Suffolk. Many of the smoked foods and other treats we sell are made here by us, in small batches, while the rest are carefully chosen from producers and suppliers whose products we genuinely rate.
We don't simply fill our shop with anything that looks the part. We taste, test and select the things we'd be happy to serve ourselves, from artisan cheeses and crackers to oils, preserves, chocolate and other delicious treats. It's a simple approach, but one that means we can stand behind everything we sell.
Beautiful hampers, made and packed by us
Beautiful hampers, made and packed by us
Many of our products find their way into the food hampers we make and pack here at the smokehouse. We make many of the smoked foods ourselves, then combine them with cheeses, crackers, preserves, snacks, sweets and other treats we've chosen to complement them.
Whether you're looking for a gift for a birthday, thank you, celebration or simply because someone deserves something lovely, our hampers are designed to be opened, shared and enjoyed. And because we make so much of the food ourselves, they're rather more personal than a box of products simply picked from a catalogue.
A few awards & achievements we're proud of
A few awards & achievements we're proud of
Over the years, we've been lucky enough to receive recognition from a range of respected food and business awards. Our smoked foods have picked up multiple Great Taste Awards, alongside recognition from the Pig & Poultry Awards, Suffolk Food & Drink Awards, British Foodies Meat Champion and others.
We've also been recognised for the business itself, including being a finalist in the Farm Shop & Deli Retailer Awards. We're particularly proud of the mix of national and regional recognition we've received — and, of course, the occasional 'Best in Show' rosette! You can see more of our awards and achievements here.
Delivery & Packaging...
Delivery & collection
Delivery & collection
We deliver throughout Mainland UK, although there may be restrictions and/or additional delivery charges for some Scottish Highlands and island postcodes. We use our chosen courier, usually DPD, and you can select your preferred delivery date at checkout. Perishable orders are packed with ice packs to help keep them cool in transit.
Delivery is free on orders over £110, with a standard charge of £5.95 for orders below £110. Local collection from our Suffolk smokehouse is also available, and you can choose your collection day at checkout.
Once your order has been dispatched, we'll email you with tracking information so you can follow its progress and make any necessary delivery arrangements.
For full details, including restrictions and delivery to the Scottish Highlands and islands, please see our Delivery & Packaging Information page here.
Packaging & recycling
Packaging & recycling
We take care with how we package your order, as well as what's inside it. Wherever possible, we use recyclable or reusable packaging and avoid unnecessary plastic.
Orders are sent in recyclable cardboard boxes, sealed with paper parcel tape and packed with paper void fill where needed. Where appropriate, we also reuse suitable outer packaging rather than sending it straight to waste.
Perishable products are packed with ice packs to help keep them cool during delivery. Our ice packs contain distilled water and can be reused for picnics and lunch boxes, or emptied and recycled.
For our hampers, we use new, recyclable hamper boxes and natural kiln-dried wood wool to protect the contents and help your gift arrive looking its best.
Find out more about our delivery and packaging here.