Christmas Ordering & Delivery 2018:
Please note: Unfortunately there are no more delivery slots available for a pre-Christmas delivery.
UK Mainland Delivery Charges (Zone 1):
Our standard delivery charges are worked out on your order value:
- FREE for orders £90.00 and above (to a single address)
- £7.95 for orders below £89.99 (to a single address)
For an additional £3.00 (on top of standard charges), Morning Delivery (pre-12.00) can be selected at Checkout.
Please call or email us for local delivery rates and for collection in person.
Highlands & Islands (Zone 2):
For an additional £9.00 (on top of standard charges) we are able to deliver to the Scottish Highlands (Mainland only), including Argyll & Bute, parts of Perthshire (PH15-50), parts of Aberdeenshire (AB37-38 & AB41-56) & Moray, Northern Ireland, Isle of Wight & Isle of Man. You will be able to select this option at checkout.
Please note: despite a 24hr courier service being used, it may take 2-3 working days for your order to reach a Zone 2 destination, due to logistics. Therefore, unfortunately we can not guarantee a specified delivery date. Please note that by selecting this option you are agreeing to this.
We are currently unable to deliver to destinations outside of those listed in Zones 1 & 2.
**Please ensure that either yourself or your recipient is able to accept the order, or that specific instructions are left for the courier to leave the parcel in a safe place.**
On the 'checkout page' there is a box where you can add specific delivery instructions (such as leave with neighbour at 17, in porch etc), which we will pass onto the courier, who at their discretion, will leave in a safe place.
Please note: we cannot be held responsible for parcels, which are undelivered or mis-routed due to incomplete/incorrect addresses given by the customer, due to customer/recipient not being available to receive shipment or due to parcel going missing once left in a 'safe' place.
Your goods will be delivered via our chosen courier, usually APC Overnight.
At checkout you will be able to select your preferred delivery date. If for any reason, we are unable to deliver on that day, we will be in contact with you to arrange another suitable day.
We will advise you via email once your order has been dispatched.
If you have not received your parcel within 48hours of receiving the email, then please contact us immediately on: 01394 448414.
Unfortunately due to the perishable nature of our food, cost and logistics, we are currently unable to deliver to overseas destinations and those outside of Zones 1 and 2.